Cancellation Policies

72 Hour Flexible Policy

Cancellations made within 72 hours prior to the arrival date will be subject to a 100% penalty of the total reservation amount.

Payment Methods

1. Pay Now

100% of the total amount will be charged at the time of booking.

2. Pay at the Hotel

5% will be charged at the time of booking and the remaining amount will be settled at check-in.

Payment Information

In case of a no-show or cancellation in accordance with the policy, the credit card provided at the time of booking will be automatically charged or refunded, as the case may be.
When making At check-in, guests are required to present photo identification and the credit card used for full payment or as a guarantee for the reservation.
By making your reservation, you agree that the associated transaction fees and service costs are non-refundable. This means that in the event of a cancellation of your reservation, these costs will not be refunded, as they correspond to the services processed at the time of confirmation.

About us

Hotel Sol Caribe

3-star apart-hotel in Isla Mujeres with rooftop terrace This apart-hotel has with a rooftop terrace, assistance with purchasing tours or tickets, and a safe at the front desk. Access to Wi-Fi in common areas is free. Each apartment has televisions with cable channels, as well as kitchenettes with refrigerators, stovetops, and microwaves. You can also enjoy free WiFi, coffee makers, and ceiling fans. Sol Caribe Apartments & Suites offers 14 accommodation options with exterior hallway access, safes, and coffee/tea makers. Each accommodation has different furniture and decoration. At this 3-star aparthotel, accommodation options include a kitchenette with a refrigerator, a stovetop, a microwave, and kitchenware. Bathrooms are equipped with showers and free toiletries. This aparthotel in Isla Mujeres offers access to free WiFi. Television with cable channels is offered. It is possible to request an ironing board with iron and hair dryer. Housekeeping is provided daily.